1.What materials are your bags made of?
Our bags are made from a variety of materials, including high-quality leather, synthetic leather, and premium fabrics. Each product page provides detailed information about the materials used and their features, allowing you to choose the material that suits your personal preferences and needs.
2.How do I choose the right size of bag?
The choice of bag size depends on your specific needs. If you need to carry more items, we recommend selecting a larger size such as a tote bag or a large crossbody bag. If you prefer a lightweight and streamlined design, a medium or small-sized bag may be more suitable for you. Product pages usually provide detailed size information to assist you in making your selection.
3.How do I care for my bag?
The maintenance methods for bags vary depending on the material. For leather bags, you can use specific leather care products for cleaning and maintenance. For synthetic leather and fabric bags, gentle cleansers and a damp cloth are typically suitable for light cleaning. Avoid exposure to dampness or direct sunlight to extend the lifespan of the bag. We recommend reading the care instructions provided in the product description at the time of purchase.
4.Do you offer returns or refunds?
Yes, we offer returns and refunds. If you are unsatisfied with your purchase or need to exchange for a different size or style, you can request a return within a certain timeframe. Please note that the conditions and policies for returns and refunds may vary, so kindly refer to our return policy page or contact our customer service team for more detailed information.
5.Do you offer international shipping?
Yes, we provide international shipping services. Regardless of your location in the world, you can enjoy our products and services. Please provide the correct shipping address during checkout and be aware of any applicable customs duties or import fees.